Publication Scheme

Welcome to the publication scheme for Parish Opticians. This scheme is required by the Freedom of Information Act 2000.

Introduction

This publication scheme is a complete guide to the information routinely made available to the public by Parish Opticians. It is a description of the information about our NHS services which we make publicly available. It will be reviewed regularly and we will monitor its effectiveness.

How much does it cost?

The publications are free unless otherwise indicated. Where information is provided at a cost, the charges will be calculated as set out below.

How is the information made available?

The information in each class is available as a printed document from: Parish Opticians, 101 Caerphilly Road, Birchgrove, Cardiff, CF14 4AE

Your rights to information

  • The aim of the Freedom of Information Act 2000 is to provide members of the public with access to information held by public authorities.
  • You are entitled to certain information in relation to the NHS services we provide under the Freedom of Information Act 2000.
  • Under the Data Protection Act 2018, you are also entitled to access your own clinical records or any other personal information held about you. See our Privacy Notice for details.

Feedback

If you have any comments about the operation of this publication scheme or how your request for information under it has been dealt with, please contact: info@parishopticians.co.uk.

Classes of information

All NHS information at Parish Opticians is held, retained and/or destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be withheld under the exemptions set out in the Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are the protection of commercial interests and the protection of personal information under the Data Protection Act 2018. This applies to all Classes in the publication scheme. The information on this scheme is grouped into the following categories:

1. Who we are

Richard Parish established Parish Opticians in 1986.  Kate Evans purchased Parish Opticians in November 2025.   Details of all the optometrists employed in our practice can be obtained by contacting the practice directly or alternatively all optometrists registered in the UK are available from the General Optical Council.

2. Our services

If you are eligible for a free NHS sight test you can visit Parish Opticians for your free test. We will also accept NHS vouchers against purchases of glasses and/or contact lenses. To find out if you are eligible for a free eye test and/or NHS vouchers please contact NHS Direct or visit www.nhsdirect.nhs.uk. Alternatively, you can contact your local health authority.

If you would like to make an appointment please contact Parish Opticians, 101 Caerphilly Road, Birchgrove, Cardiff, CF14 4AE

Telephone:  02920615739

Opening times are:

Monday – Friday 09:00-17:30

Saturday 09:00 – 12:30

3. Financial and funding information

Parish Opticians will currently receive a fee for each NHS sight test performed in the UK.

If you would like further information about the value of the NHS vouchers accepted, and NHS charges, please visit:

These charges and voucher values are regularly reviewed by the NHS.

4. Regular publications and information for the public

Information in relation to your eye test, the NHS can be found on the company website parishopticians.co.uk.  A range of patient leaflets in relation to prices, contact lenses, care for glasses, general contact lenses information and optical healthcare are available from Parish Opticians.

5. Complaints

A copy of our complaints procedure can be obtained from Parish Opticians.  If you have a complaint we recommend that you first contact Kate Evans.

6. Our policies and procedures

Details of policies (eg Health and Safety and Privacy) are available from Parish Opticians.

7. This publication scheme

Any changes to the publication scheme and any proposed changes or additions to publications already available will be published in this Class.

Cost of information

For the most part, you will only be charged for printed copies of information required. Some information is available free, but for others there may be a charge. The charges will vary according to how the information is made available. The charges are as follows:

Information accessed via the website or provided by e-mail is free of charge except for charges made by your own internet service provider.

Requests for single printed copies are free of charge.

Requests for multiple printed copies or archived copies will attract a charge to cover incidental costs such as photocopying and postage.

These charges will be reviewed regularly and notified to you when you make the request.

Useful resources

Websites

  • Information Commissioners Office www.ico.org.uk